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We’re here to help.

If you have any questions about our products, your order, or need assistance choosing the right décor for your space, feel free to reach out. Our support team is always happy to assist you.

Business Information:

Store Name: UrbanNestt
Website: https://urbannestt.store
Address:
26 Lewis Ave
Poughkeepsie, NY, United States
Phone: +1 518 842 3706
Email: support@urbannestt.store

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond to all inquiries within 24 business hours.

Frequently asked questions

Yes. All of our lamps are designed for indoor use and made with quality materials to ensure safety, durability, and reliable performance when used as intended.

Our lamps offer soft, ambient lighting that creates a warm and relaxing atmosphere, ideal for bedrooms, living rooms, and cozy corners.

Yes, the lamp comes with a compatible LED bulb included, so it’s ready to use right out of the box.

Absolutely. The gentle glow is designed to be easy on the eyes, making it perfect for bedside tables, nighttime lighting, or winding down in the evening.

We offer free worldwide shipping. Orders typically arrive within 7–10 business days, depending on your location.

We offer a 30-day free return and refund policy. If you’re not completely satisfied, you can return your item within 30 days of delivery for a full refund.

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Frequently asked questions